Faq

We’ve got the answers you need

How do I open a real account?

Opening a Real account in Maxco is quick and simple. Click on’Open Real Account’ and complete your application process. You will receive your live trading account information via email after your on-line application is approved. Setting up your trading account password can be done at’Account Setting’page.

1. Photo ID
  • Already have ID Card / Driving license / Passport
  • Must be clear and all four corners are visible
  • Name, signature, expiry date, and date of birth, photographs must be clearly visible

* Maxco does not accept account applications from any persons under the age of 21 years old and officers or employees of CoFTRA (Bappebti), Futures Exchange, Clearing House; treasurers of any Boards that serve the public; Have track records: wanted, in DTTOT list, police, soldier, lawyer, notary and declared bankrupt.

2. Selfie holding own Identity Card
  • Attach the latest (2 weeks) and clear selfie results, ID card must be clearly visible (4 corners must be clearly visible).
3. Proof of Address
  • Must be within the last 3 months
  • Must show the same name and address match your account application

Yes. Maxco allows you to open multiple trading accounts. Additional trading account can be opened at Maxco Client Area. You are not required to submit your personal information again.

Maxco is responsible for the confidentiality of all our client data, we are a licensed broker regulated by BAPPEBTI.

Minimum requirement for the first time deposit is $100.

This problem can occur due to several technical reasons, such as a cellular network interference, or a bad connection. Please make sure your signal connection is normal, and click the”Re-Send new OTP”.

This problem can occur due to several technical issues, such as an email writing error, please re-verify your current active email address.

What instruments does Maxco offer?

We offer 70 trading instruments including Forex, Metals, Stock, Futures. You can find the completed detail of available Instruments on our website.

Maxco charges the lowest commission in the industry.

We offer 27 major and minor currency pairs, not include Exotic currency pairs. (for the complete detail, you could visit our website)

We supports the trading from 0.1 to 50 lots.

There is no limit ammout requirement for top up.

Lots X Contract Amount X (Open Price or Market Close Price) X Swap / 360

Margin Call occurs when the customer’s Equity drops to 100% of the required margin.

We provide 1:500

MAXCO reserves the right to adjust, change and cancel limit orders and stop orders without further notice, depending on the market situation.

FORMULA OF PROFIT AND LOSS: (Sell Price– Buy Price) x Contract Size x Number of Lots (Convert to USD)

What Trading Platform are available?

We provide MT4, WebTrader and Mobile App.

Yes, you can login your trading account on all platforms.

You can download the trading platforms from our website or from the mobile app stores.

No, You can not.

  • To add an expert advisor (EA), first you need to open the MT4 Client Terminal, click on File on the top navigation menu, and click Open Data Folder in the drop-down menu.
  • In the open Data Folder click on MQL4 and Experts. The Experts folder is where you can add the expert advisors (EAs).Paste the .mq4 or .ex4 EA file into the Experts folder.
  • Once you are ready with this, restart the MT4 platform by close it and then reopen it.
  • For Android devices, the Maxco Mobile application can be downloaded via the Google Play Store or click here.
  • For iOS devices (iPhone / iPad), the Maxco Mobile application can be downloaded via the Apple AppStore or click here.
  • When you open the’MetaTrader 4’application, you are taken to the’Quotes’ window
  • Tap the’Menu’ button and select’Accounts’
  • Here you can select between’Login with existing account’ and’Open a demo account’

Yes.

Do you process withdrawals over the weekend?

No, we only process withdrawals during business days.

USD and IDR

Yes, you can

Yes, but it can only be done before 18:00 PM on working days. If you submit after 18:00 PM will be processed next working day.

How do I make a deposit?

Maxco offers both Indonesian Rupiah and US Dollar currency types. Funds can be deposited any time of the day, five days a week (deposit in weekend will be processed on the next working day). Please visit our deposit page for further information.

Yes, deposit in Maxco is absolutely safe, private and secure. All transactions are processed by using Secure Socket Layer (SSL) technology, ensuring that your personal information is safe. Client’s deposit is in the segregated bank account which is separated with company’s operational bank account.

No, no fees need to be charged.

No, the funds in each account are separate and we do not support transfer funds between accounts.

The minimum top up amount is $100.

Of course you can.

No, you can’t. This term is related to rules and regulations.
Maxco offers both Indonesian Rupiah and US Dollar currency types.

The time taken for a deposit to be updated in a trading account depends on the deposit method used and Account Setting. When your payment reaches our customers‘ segregated account, it will appear in your trading account within a few minutes. We recommend inner-bank transfer as this is faster than inter bank transfers. However, for US Dollar deposits, you should allow additional 2-3 business days.

You can check you MT4 account balance once your deposit has been processed successfully.

What is Partner Program?

Our Partner Program is a one-stop business solution to faciliate our partners to be success in the global financial market.

  • Rebate up to $15 per lot
  • Instant payouts and withdrawals
  • Promotion tools & materials
  • Detailed,Realtime Statistics
  • Safety of Client Information & Funds
  • Regulated broker

Persons above the age of 21.

No.

No cap limitation, the more clients trade, the more rebate a Partner can earn.

Complete the Partner Registration on our website.

Maxco is providing 4 different types of rebate groups: Raw, M5, M10, M15.

Yes

No
Who is Maxco?

Maxco was established in 1990 and is also a Licensed and Regulated Company in Indonesia. In our 30+ year history in the industry, Maxco has securely executed hundreds of millions of orders and continues to provide ultra-fast and award-winning execution, helping our clients to execute with precision. For more information, please visit About Us page.

Yes, Maxco Futures is regulated by BAPPEBTI with license number 353/BAPPEBTI/SI/V/2004. Maxco is a member of BBJ with number SPAB-057/BBJ/12/03 and a member of KBI with number 01/AK-KBI /PN/XI/2006.

Spread is the price difference between the BID and the ASK price. The BID price is the price at which you can sell and ASK is the price at which you can buy.

  • Fully Regulated
  • Trade with Complete & Advanced Trading Platform
  • Professional Service
  • Best Offer Products – Products are customized as our clients need
  • Competitive Cost/Fee (Lowest spread and lowest commission)
  • Complete Product (Forex, Gold, Oil, Index, Stock)

Panin Bank Centre – Ground Floor Jl. Jend. Sudirman Kav-1, Senayan, Central Jakarta -10270, Indonesia

We operate Monday-Friday (08:00-23:00)

Yes, your funds are kept in a segregated account which has been supervised by KBI (Indonesian Futures Clearing House)

Yes, but we have free swap for futures product.

We offer variable spreads that can be tight spread.